4th Of July Weekend Showroom Hours: Syracuse - Open Saturday / Closed Monday. Rochester / Buffalo / Albany - Closed Saturday & Monday.

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Here at Comfort, we believe a worry-free and satisfactory experience should continue even after your installation has been completed. That's why we have a dedicated Service Department available to answer your questions and resolve any possible issues that may arise. Our Service Department in each location is comprised of a team of full-time employees and is open Monday-Friday from 8:30 am-5:00 pm for your convenience.

We make it easy to contact us to request Service. If you run into an issue, all you need to do is click the "Service Request" button at the top of our website or located below on this page and our Service team will reach out to you.  At that time, a Service Coordinator will be able to answer any questions, gather the necessary details, order any parts necessary, and schedule a service appointment with one of our technicians.

Our Service technicians are friendly, knowledgeable, and factory-trained to assess and repair issues on the products we offer. You can trust that if a service issue arises on any of the products we have installed in your home, Comfort has the necessary resources ready to resolve the issue in a professional and timely manner. Combined with our industry-leading product warranties, the Service Department at Comfort offers what customers look for in a home improvement company, peace of mind.

The importance of a good warranty matches the quality of the product itself. At Comfort, we not only want to provide quality products and workmanship but also back everything with a warranty that gives our customers the confidence they chose the right company to work on their biggest investment, their home. 

Click Below For A Service/Warranty Request

Service/Warranty Request